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PRIVACY POLICY FOR SavingSmart.co.uk

Our SavingSmart. privacy policy sets out how we use and protect any information that you give SavingSmart. when you use our website.

SavingSmart. is committed to ensuring that your privacy is protected as fully as possible. If we ask you to provide information by which you can be identified when using the SavingSmart. website, then rest assured it will only be used in accordance with this privacy statement.

 

1.0:   OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

  • User privacy and data protection are human rights
  • We have a duty of care to all users of our website
  • Data is a liability and should only be collected and processed when necessary
  • We loathe spam as much as you do!
  • We will never sell, rent or otherwise distribute or make public your personal information.

 

2.0:   RELEVANT LEGISLATION

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

 

3.0:   PERSONAL INFORMATION THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

3.1   What information does SavingSmartcollect?

Using our website, SavingSmart. may collect the following information:

  • Name, job title and contact information including telephone number and email address
  • Demographic information such as postcode, preferences and interests
  • Copy utility bills to carry out the service you have requested
  • Other information relevant to your business.

3.2   What does SavingSmart. do with your information?

As you may be requesting a service from SavingSmart. we require this information:

  • To gather information on your current utilities, for supplier validation
  • To contact you to understand your business needs, to provide an efficient service
  • To create and send you a Letter of Authority for signature so we can act on your behalf to provide the utility services you requested
  • To provide you with a quote for services to meet your business needs.

In addition:

  • We may use the information to improve our products and services
  • We may periodically send further information which we think you may find interesting using the email address which you provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or telephone and then use the information to customise our website or improve the service we provide to you.

3.3   Site visitation tracking

GOOGLE ANALYTICS AND COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps SavingSmart. to analyse web traffic or to let you know when you visit a site.

Cookies allow web applications to respond to you personally. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps SavingSmart. to analyse data about web page traffic and improve our website and then tailor this information to suit our clients appropriately. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie will NOT provide us with access to your computer nor will it provide any further information about you, other than the data you choose to share with SavingSmart.   Cookies may be accepted or declined as you wish. It is worth noting that most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Having modified your setting please also note that this may prevent you from taking full advantage of the website.

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third-party data processor (see section 6 below).

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages on this website.

3.4   Our blog

Should you choose to add a comment to any posts that we have published on our blog, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors. Only your name will be shown on the public-facing website although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.

Your comment and its associated personal data will remain on this site until we see fit to either remove the comment or remove the blog post. Should you wish to have the comment and its associated personal data deleted, please email us at moneysaver@savingsmart.co.uk from the email address that you commented from.

If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.

NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

3.5   Contact forms and email links

Should you choose to contact us using the contact form on our Contact Us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

3.6   Email newsletter

We currently do not capture website visitor details to produce a regular newsletter to be emailed to subscribers. Should this change in the future, this section will be updated. Our clients are currently updated by personal email, by telephone or face-to-face.

 

4.0:   HOW WE STORE YOUR PERSONAL INFORMATION 

OUR WEBSITE

As detailed in section 3.4 above, if you submit a comment to a blog post published on this website, some personal information will be stored in this website’s database. This is currently the only occasion where personal data will be stored on this website. This data is currently stored in an identifiable fashion; a limitation of the content management system on which this website is built (WordPress).

MONITORING YOUR OWN PERSONAL INFORMATION

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at moneysaver@savingsmart.co.uk 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

5.0:   ABOUT THIS WEBSITE’S SERVER 

This website is hosted by LCN. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

 

5.1   Links to other websites

Our website may contain links to other websites of interest. We respectfully remind our visitors that once you have used these links to leave our site, we do not have any control over that other website. As such, we cannot therefore be held responsible for the protection and privacy of any information which you provide whilst visiting these other sites.  Any site, other than our own, is not governed by this privacy statement. We recommend that you exercise caution and look at the privacy statement applicable to any other website.

 

6.0:   OUR THIRD-PARTY DATA PROCESSORS

We use secure third parties to process personal data on our behalf if there is a legitimate business interest to provide you with a service you have requested. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0.

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7.0:   DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

8.0:   DATA CONTROLLER

The data controller of this website is: SavingSmart.

 

9.0:   DATA PROTECTION OFFICER

Mrs Gilly Carter
Owner of SavingSmart.
Telephone: 01483 600943
Email: gilly@savingsmart.co.uk

 

10.0:   YOUR RIGHTS AND REQUESTS

Right to rectification – You’re able to request we edit account information at any time by emailing us at moneysaver@savingsmart.co.uk .

Right to be forgotten – After receiving a request to be forgotten, we will permanently delete your record and all data associated with it within 30 days of receiving the request.

Right of portability – If requested, we will export your data so it can be transferred to a third party.

Right to object – At any time, you may object (via opt-out) to your personal data being used for specific purposes such as direct marketing, research, etc.

Right of access – We’re transparent about the data we have and how we use it. You can request details of personal information which we hold about you by emailing us at moneysaver@savingsmart.co.uk or if you have any questions about your data and how we’re using it. A small fee may be payable.

 

 

11.0:   CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

 

 

SavingSmart.     MAY 2018

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