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ARE YOU READY TO START SAVING MONEY?

DO YOU HAVE ANY QUESTIONS?

utility savings

“Here are some of the most frequently asked questions.  If none of these answer your query please contact me, I am always happy to help.”

OUR FREQUENTLY ASKED QUESTIONS

Can I change provider if I am half way through my gas or electricity contract?

NO

You cannot change provider until your contract ends but the sooner we verify your supplies and confirm renewal dates, the better. We can then submit the termination notice on your behalf and provide you with prices in good time for the renewal.

Can you speak to my current provider on my behalf?

YES

You do not need to get in touch with your current providers. We do all the work for you! All we need is a signed Letter of Authority which we send to you for signature.

I would like to reduce my commercial water bills - can you help?

YES

Yes! The water market de-regulated in England on 1 April 2017, so you can now choose who supplies your water, waste water and drainage services. Please send us your latest water bills so we can identify a supplier offering a discount to reduce your water bills, in addition to reducing your energy costs. If you have multi-sites, we can identify a single water supplier for all your sites which will simplify your billing too.

Is it difficult for my business to change gas or electricity provider?

NO

It's quite straightforward. We just need your latest bills and we will send you a Letter of Authority for signature.
Once your supplies have been validated, we can go out to tender and we will provide you with a price comparison and our proposed contracts for your completion, signature and return to us.

Can you save my business money on gas and electricity?

YES

As long as we receive a copy of your last full bills for these services. We will then review them and advise you where savings can be made.

I'm in a contract with my current merchant services provider and know I'm paying too much for my terminals. Can you help?

YES

Please send us your current merchant services statement and we will review it. Consult your contract terms and conditions and see if there is an exit fee to break your contract early. We can then see what solution you require and the savings we can make. We have the latest WIFI/GPRS countertop and portable terminals. We will provide a competitive quote to meet your requirements.

Are you a price comparison site for buying gas and electricity?

NO

We provide a full service which includes procuring your gas and electricity for you, submitting your termination notice, liaising with suppliers on your behalf, validating your bills, submitting your meter readings, managing queries, resolving billing issues, upgrading and installing meters.

Can you save my small business money on phones, broadband & mobiles?

YES

As long as we receive a copy of your last full bills for these services, we will then review them and advise you where savings can be made.

I am looking for fixed line data and mobile solutions which are cheaper and easier to manage across multi-sites for my medium/large business? Can you help?

YES

We are experienced in creating bespoke, high performance mobile and fixed line connectivity solutions. We partner with mobile and fixed line network specialists who supply and support a diverse range of communications products and services. Please contact us and advise the number of handsets (fixed and mobile) and how many properties.

Typically, how much could you save my business on energy costs?

30% or even more

A typical business can save up to 30% on their current costs but we have saved up to 60% for some energy clients and significantly more on phone and broadband services.

I have several different business locations - can you manage them all?

YES

We can renew the contracts at the same time and work towards co-terminus contract end dates, ideally with the same supplier. You can also benefit from bulk purchasing power if the business entity is the same for all locations.

I've never had a card payment system before but I would really benefit from one for my business. Can you help?

YES

We have a solution whatever your turnover. If you need to take payments on-the-move or from time-to-time, our 'Pay as you Go' option is fantastic. Connects to your smartphone via a free App. No contract, no commitment, just £19+VAT, takes all cards even Contactless, Apple Pay and Amex for 1.69% flat-rate transaction fee.

If you have a high card turnover, we have the latest WIFI/GPRS terminals. Whether countertop or portable, one or several, we'll quote a fixed monthly terminal hire fee and competitive transaction rates.

I have several different business locations - can you manage them all?

YES

We can renew the contracts at the same time and work towards co-terminus contract end dates, ideally with the same supplier. You can also benefit from bulk purchasing power if the business entity is the same for all locations.

Is this service FREE to my business?

YES

We receive payment directly from the suppliers upon presentation of signed contracts so there is no charge to you; however, we do need to cover our costs so a signed Letter of Authority is an indication that you will accept our proposed contracts to suit your business. Please get in touch!

How does the Reverse Auction process work?

SIMPLY

We invite energy suppliers to participate in an on-line auction on a pre-agreed day and time to bid for your gas and/or electricity supplies, giving them an information pack of sites, meter profiles, annual gas/electricity usage and other data. Some will decline. The lowest bidder wins the auction and contracts are binding.

Can you still help if my business is not based anywhere near Surrey?

YES

Of course!

Although we like to meet our clients face-to-face where possible, we can handle the renewals over the phone and by email.

How much time do I need to input with this service?

VERY LITTLE

It does not take much of your time as we do all the work! We just need to receive your bills and a signed Letter of Authority to enable us to see where savings can be made.

I am struggling to buy gas and electricity for hundreds of sites and need a more comprehensive service - can you help?

YES

We are experienced in handling multi-site procurement but also offer a full management service which includes receiving invoices direct from suppliers, uploading them to our systems, validating every bill, approving invoices for payment, handling energy renewals and resolving any queries arising. Our systems will link to yours to enable easy access to the information you require and management reports to be produced to suit your business.

Please get in touch!

I want to take payments from my customers face-to-face, on-line and by telephone. Do your terminals enable me to do this?

YES

Make sure you tell us that is what you require before your application is submitted so all channels are enabled.

CONTACT US

THE SMART WAY TO SAVE MONEY ON YOUR BUSINESS UTILITIES

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